For trades with 1 to 5 vans

Up a ladder when the phone rings?

  • Ringing people back at nine at night
  • Quotes you never hear back on
  • Turning up and nobody’s in

Quinn answers in your business name and books the job. The texting back and chasing happen on her number, not yours.

See the prices → Ring the demo line
Tuesday 29 September
18:32
Messages
Forge & Sons
New booking, ref K7Q2 · Sarah Reid · Thu 1 Oct, 10:00 · Boiler service. Nothing to do, it’s in your diary.
Messages
Forge & Sons
Your day. Bookings and changes: Sarah Reid, Thu 1 Oct 10:00; Tom Hall, Fri 2 Oct 08:30. Quotes being chased: 2. Nothing here needs a reply.
Example, for a made-up firm. On a normal day this is all that reaches your own phone, plus an alert straight away for anything urgent.
What it is

AI staff that run your office, in your business’s name.

CoreQuinn, Piper and Marcus
Quinn, AI receptionist at Qualforge
Quinn
AI receptionist
Core
Works: day and nightSays: she is AI

Answers the calls that come through to her, day and night, in your business’s name. She says she is AI, takes the job and books the visit into your diary, inside your hours and your area.

Your week: no ringing people back from the van. Who called, what they wanted and when they are booked is waiting in your Office.

Meet Quinn →
Piper, AI enquiry checker at Qualforge
Piper
Enquiry checker
Core
Checks: every enquiryDeletes: nothing

Sorts every enquiry against your area, your minimum job and the jobs you don’t do: ring back, leave to Marcus, or not for you. Nothing is deleted.

Your week: no evenings spent reading through enquiries for work you would never take.

Meet Piper →
Marcus, AI follow-up at Qualforge
Marcus
AI follow-up
Core
Texts from: your business numberChases quotes: at two, five and ten days

Texts back the people who rang and did not book, from your business number, and books them. Chases your quotes at two, five and ten days, and stops the moment they book.

Your week: missed callers and quiet quotes get followed up without you having to remember.

Meet Marcus →
Add-ons£300 each, or all six
Nora, AI diary keeper at Qualforge
Nora
Diary keeper
Add-on £300
Reminds: the day beforeTexts customers: 8am to 9pm

Confirms each visit, reminds the customer the day before, and sorts a change or an earlier slot by text, between 8am and 9pm.

Your week: you are not the one texting to check they will be in.

Meet Nora →
Theo, AI reputation at Qualforge
Theo
Google reviews
Add-on £300
Asks: once the job is doneReminders: one

Asks for a Google review in your name once the job is done, with one reminder.

Your week: the review gets asked for on every job, including the busy weeks when you would forget.

Meet Theo →
Isla, AI retention at Qualforge
Isla
Service reminders
Add-on £300
Texts: only those who agreedWhen: their service comes round

Texts past customers when their service comes round, only those who agreed to hear from you.

Your week: service reminders go out without you keeping a list.

Meet Isla →

All of it is written up in your Office, a page on your phone with nothing to install. Aria, top right in the Office, answers your questions and changes your diary for you. Anything that affects a customer waits for your tap.
Core is Quinn, Piper and Marcus with the Office. All six adds Nora, Theo and Isla, or add any one of them to Core for £300.

The pictures are how we show our AI staff. They are not photographs of real people.

What you get back

Your phone is yours again.

Evenings that stay evenings

Tea with the family, the kids’ football, a night out. The calls you don’t take go to Quinn, written up for you to read when you choose.

Days off that are days off

Block the days in your Office and Quinn books round them.

Work kept in one place

Every call, booking and customer conversation sits in your Office, not mixed in with your own texts and voicemail.

Pricing

What it costs.

One payment to build it around your business. A monthly fee to keep it running. Got a team? Each extra van is £30 a month. No fixed term.

Core

The phone and the follow-up

£1,200
then £145 a month
or 3 monthly payments of £400
Quinn, Piper and Marcus, and the Office

Right for you if the phone is the problem: calls you can’t take on a job, people you never get back to, quotes that go quiet. You are happy to confirm visits and ask for reviews yourself.

  • Quinn answering the calls that come through to her, in your business's name
  • Piper, checking every enquiry as it comes in
  • Marcus, texting back the people who rang and did not book, and chasing quotes after a quote visit
  • Every call written up in the Office, and a text to you when a job is booked, if you want it
Book a call →
Or pay online
Core£1,200 now3 × £400
All six

The whole back office

£2,100
then £145 a month
or 3 monthly payments of £700
Core, plus Nora, Theo and Isla

Right for you if the diary and the repeat work take your evenings too: visits to confirm, customers who aren’t in when you turn up, reviews you never get round to asking for, services that come round every year.

  • Quinn, Piper and Marcus, as in Core
  • Nora keeping your diary, Theo for reviews, Isla for service reminders
  • Nora, Theo and Isla set up after you sign. We tell you when each one is running
  • The same monthly as Core
Book a call →
Or pay online
All six£2,100 now3 × £700

Add to Core

£300
each, added to the build
Core plus one £1,500, or 3 × £500
Core plus two £1,800, or 3 × £600
Nora, Theo or Isla, one at a time

Right for you if one of those is the problem, not all three. Add Nora, Theo or Isla on their own.

  • Add one when you sign, or later from inside your Office
  • The same £300 either way
  • Added in the Office, it starts once you answer its set-up question
  • Your monthly stays £145
Book a call
Or pay online
Core + one£1,500 now3 × £500
Core + two£1,800 now3 × £600
Build your team →

Choose Core and any add-ons, see your total, then pay online.

A separate extra
Website · £650
Bought on its own, or added to any package, and paid in full. It is not included in Core or All six. On its own it has no AI staff and no monthly fee. Pay £650 online
What the £145 a month covers. It is the same on every package and does not go up when you add an agent. One van is included. Each extra van is £30 a month: a person who goes out on your jobs, with their own sign-in and their jobs by text the evening before. It starts on the day your system goes live, not the day you pay, and is taken from the card you paid with. Your phone line, the calls Quinn takes, the texts your team sends, hosting, and us fixing anything that breaks. It includes 150 answered minutes of calls a month. Above that it is 60p a minute, and we show you the minutes before we bill them. No discounts, no introductory offers and no free months.

Pay online above, or book a call and we send the link once we both know it fits. You sign online first, then pay, then fill in one five-minute form. We build once we have both signed. If it suits you better, the build fee can be paid in 3 equal monthly payments, the first when you order, with no interest and no charges, so the total is the same. Cancel by email. No notice period and no cancellation fee. If you change your mind before we start building, we refund you in full.

What you stop doing

The office jobs that come off your list.

Ringing back from the van

Quinn answers the calls that come through to her. Marcus texts back the people who rang and did not book.

Chasing quotes

You price the job. Marcus chases it at two, five and ten days.

Sorting enquiries

Piper checks each one against your area and the work you take on.

Keeping the diary

Bookings go straight into your diary. Block the days you are off in the Office.

Confirming and reminding

Nora texts the confirmation, the reminder the day before, and handles a move.

Asking for reviews and repeat work

Theo asks for the Google review. Isla reminds customers when their service is due.

Nora, Theo and Isla are in All six, or £300 each added to Core.

How it starts

Three steps from yes to live.

1

Pay and tell us how you work

One five-minute form: your trade, area, hours, prices and the jobs you take.

2

We build and test it

We ring your Quinn ourselves before any customer does.

3

Switch on and go live

A half-hour call. You set your password, we set your calls to reach Quinn, and Rory takes you through the Office himself.

Hire your back office this month.

Ring our demo firm and hear Quinn take a job. Then book a call and we will show you how it works for your business.

Ring 07576 553815 → Book a call
Ring the demoBook a call