The boiler service is due every year. Nobody in the office has time to remember whose.
So the reminder never goes, and the job goes to whoever the customer finds first.
When a customer’s service is coming due, such as a yearly boiler service, Isla texts them a reminder in your name about three weeks before. She only texts customers who said yes when Quinn asked them, at the end of their call, so her list starts from the day Quinn starts asking. We suggest how often for your trade, and your own figure wins.
If they reply, Marcus books the visit. She texts in your business’s name, sends no more than one reminder to a customer in three months, and stops for anyone who replies STOP.
Tell us how your firm runs. We will tell you what Isla could take off your plate.
Book a calland ask about Isla